OK so what do you actually want to accomplish? Believe it or not, some people actually don’t stop to think about the answer to this question before they start on their epic quest for customer service. Well, it depends on what YOU want. Would you simply like an apology, cash refund, or credit for link services?
Lets start off small. Will a simple apology do? Lets say for example that you just had a horrible customer service experience with someone, and you want to let their colleague know what you



