Hello, dear friends! I have a serious problem with MyEC and MyPage in progress about two weeks. Often I can't visit MyEC and MyPage. When I try to login MyEC, I see the "skeleton" of MyEC. There isn't any photos, pictures, the buttons doesn't work. Sometime, I login on my page, but can't do anything. What is it? The others sites work very good.
My browser writes: "No answer for along time". I know, this problem is actual also for Natasha Yankovskaya from my region. Help me, please!
Replies
Hello, dear friends! Hello, Mr. Essberger!
Thank for your attention to my problem. I send screenshots.
This photo was taken from my computer today.
System: Windows XP Pro.
Browser: Firefox.
Other computer's system:
Windows 7.
Browser: Firefox.
Other sites (goodreads, englishbaby, facebook, vkontakte) works very well.
Thanks again.
What IS your browser?
OS?
Screenshot of problem?
What region?
What modem/router?
Have you tried a different browser/computer?
Have you tried isolating the problem to one computer/browser?
Clear all caches in your browser.
If you are using a modem/router, please reboot it. (Unplug, wait 20 seconds, plug in.)