Do you all know about the NEW feature in the MyEC chat room? It's the "Ignore"button.
To find this button, make sure you have popped out of chat first.This will make the chat room window bigger.
After you pop out, you can see the names of the people you are chatting with in the main room and in private rooms. Click on a name to see the drop down menu. Choose Ignore.
Why would you need to "Ignore" chatters in the MyEC chat room?
- They are using abusive language.
- They are communicating in a language that is not English.
- They are attacking you or another member personally.
- They are members who are banned regularly.
- They are discussing religion or politics or something that is making you uncomfortable.
- They are irritating you.
- They are discussing a topic that doesn't interest you.
*Please report serious issues using the Report a Member form. A serious issue is typically related to the safe operation of this club and the security of its members. If the "ignore" button does not resolve your issue with this member, then you can use the form. If you think the member should be banned, take a screenshot of the abuse and send it to my inbox. Admin can't ban bad chatters unless you include the link to the member's profile page. (The name is not enough. These people play games by changing their names or avatars.) From the drop down menu choose "View Profile". Copy and paste the URL of the chatter's profile page and provide it in the report.
Discussion question: As many of you know, we have a few bad apples on MyEC. These chatters are banned weekly (sometimes daily). They aren't here to learn or teach English. They have nothing better to do. Perhaps they have no job, school, or loved ones. It makes me sad. These "members" change their names, email addresses, and avatars over and over. What suggestions do you have for this problem? Should we ban IP addresses? If yes, what about people who use public computers? Should we simply "ignore" them? What would happen if we all "ignored" these chatters and focused on all of the good things on MyEC instead? Would they become disinterested and leave?
Please share your suggestions and ideas!
Comments
yes i think they should be banned. Many men here treat this site as if it is a dating website. They will ask me to become theyre girlfriend which is really inappropriate. Some even talk about profanity. And then there is a girl (who i think is the re-incarnation of Hitler) a real Nazi who keeps on saying annoying things to me like "You look like a torn football" and "What are you doing here with that kind of face". I do not know what is her problem, I guess it's insecurity that's eatin her personality. I reported her using 'report a mamber" form. I just hope EC admins will do something about this.
Thank you so much for this.
@vBlueman I'm not sure what happened, but "Be nice" is as simple and clear as it gets. :)
This is a good thing and should be a big help. As far as banning an IP address goes, many places have a router that gives out IP addresses as people log on to the network. Only static IP addresses would work for banning the proper offender. I think that the continued participation of club members in asking the bad ones to behave is the best tool. And then, if they fail to act decently, the reporting of them to the administration.
As Joseph said, getting in an argument with these people and/or egging them on only confuses the issue. Ask them nicely once, then nicely again if they are too rude, then you can collect information about their misbehavior. Just remember that this site is run by people who are volunteering hours of their own time. They shouldn't be bothered for things that are not really serious. If you are very, very good and helpful to them maybe in a few months they will invite you to help. If you are only complaining when they hear from you, they may not want you as a moderator. They have to be very careful who they select.
@vBlueman ~ 1. What would you suggest those "real consequences" should be please? 2. Please note that many people who complain about other users have in fact been participating in egging them on or provoking them. The best action is to ignore, not to inflame the situation. 3. Issues of he said she said are notoriously difficult to control. Hence the expression. However, issues of blatant bad language and rudeness are certainly ones that we take action over. And we appreciate reports with evidence if possible.
@Syu Yes, that is my dream too. I have already put in a request to the developers. Unfortunately, we have no way to customize it ourselves unless they agree to do it! But, it would be great. I'll share your screen shot with them.
Can you make it like this? I once have said it also in my blog.
http://my.englishclub.com/profiles/blogs/ec-chat-room-lay-out-has-c...
Here I am giving you the image of it, so you can have an image about what was I talking about.
Thanks for all of the suggestions. They are very helpful.
If you haven't already figured out how to "Ignore" a person in chat, please take the time to do it. This is a fantastic solution to almost all of the complaints we receive about chatters. If you don't like what the chatter is saying, please ignore him/her and teach others how to do the same. In English we say, "nobody wants to talk to a brick wall."
@Naveed ? Please be more specific about your unanswered question or suggestion.
In some chat rooms the language use is automatically detected/omitted and is not added/forwarded, i know there many ways to write the same words in shortcuts or symbols, but at least a direct reference should not be allowed.
About private chat only allowed with friends, I do not prefer it, because as I have experienced many newbies contacted me in private and asked for guidance/help, which they might not boast the confidence to do in main chat.
Lastly, which I am re-stating again I think there are still others who enjoy such trash talk and join in/encourage, and if you warn them they say its just fun don't take it seriously, unfortunately some of my friends also walk the same path. I hope they take heed and stop.
Pardon me doc, if I sound rude/harsh.
@Luty Thanks for all of your great feedback. I agree with many of your points. We are working hard to improve the MyEC Chat Room experience and I appreciate any help from the "regulars". I love your idea about private chat only being allowed between people on your friends list. I'll pass that on to the developers!
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